MATSUDA

 
 

Inquiries

Please fill in the "Inquiry Form" after understanding and agreeing to the "Handling of Personal Information" below.

Handling of Personal Information

Matsuda Sangyo Co., Ltd. and the Matsuda Sangyo Group(a list of Matsuda Sangyo Group companies is available here,. hereinafter, the "Matsuda Sangyo Group")handles personal information entered in the Inquiry Form including the names and email addresses of customers (hereinafter, "personal information") in the following manner.

Matsuda Sangyo Co., Ltd. and the Matsuda Sangyo Group will jointly use the personal information of customers for the purpose of replying to inquiries.
Information will not be provided to third parties outside of the Matsuda Sangyo Group unless a customer has consented to this or if it is based on laws and regulations.
The Matsuda Sangyo Group may outsource the handling of personal information in full or part.
Depending on the content of the inquiry, customer information may be delivered to the responsible contact point in the Matsuda Sangyo Group, and a reply may be directly provided by that contact point.

Personal information handling supervisor: Matsuda Sangyo Co., Ltd. Legal Department Management director
Personal information joint use administrator: Matsuda Sangyo Co., Ltd.
Consultations regarding personal information, inquiries regarding disclosure, etc.: Please use the Inquiry Form.
*Please see here for the Personal Information Protection Policy of Matsuda Sangyo Co., Ltd. and Matsuda Sangyo Group.

Do you understand and agree to the Handling of Personal Information for Matsuda Sangyo Co., Ltd. and the Matsuda Sangyo Group?

Agree

*Please understand that it may take three business days to provide a response once an inquiry has been received.

Inquiry Form

Scope of inquiry *Mandatory
Name of your company and office *Mandatory
(If an individual customer, please enter "Individual customer" and "None")
Name of your department
Name *Mandatory
Address *Mandatory Entry example: USA
Email address *Mandatory @
Telephone number Entry example: +1-123-456-7890
Inquiry details *Mandatory

It may be impossible to reply to inquiries if there are entry errors or insufficient information entered.
Please reconfirm the contents entered while taking note of the following points.

  • ・Clearly state your contact information
     If you wish to receive a reply by a method other than email, please clearly state your preferred method of contact and contact information.
  • ・Clearly state the inquiry details
     Please confirm the inquiry details once more, such as the name of the product or name of the service.
     (In the case of website information, prompt support can be provided by copying the URL.)
     Some time may be required for providing a response.

Please press the "Go to the confirmation screen" button if there are no problems with the above.

 

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